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2020 Supervisory Challenges — COVID-19 including FFCRA - SHRM Certified

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Topic Background : 
 

Being a Supervisor was complicated prior even to COVID-19. Now being a Supervisor feels akin to being a firefighter, and the fires are caused by COVID-19. Supervisors are who interact and make the majority of decisions that affect not just how employees do their jobs but the employees’ career as well. Every day there are multiple opportunities for problems to arise. Problems that even if starting small, if mishandled may have occasion to turn into large problems. Now comes COVID-19 and all day, every day arises unprecedented and unusually stressful situations of which everyone is an opportunity to make a supervisory misstep. For a new manager handling these unique problems are even more problematic.

Why should you attend : 
 

Understand what to do if,

  • An employee refuses to follow workplace COVID-19 safety rules, claiming personal reasons?

  • An employee says they cannot wear a mask at work due to medical reasons?

  • An employee demands to work at home because of a high-risk family member?

  • An employee wants to take FMLA to grocery shop and run errands for a high-risk family parent?

  • An employee blames missing multiple critical deadlines on COVID-19 stress?

  • COVID-19 problems rarely have prior precedent upon which to depend, plus they are often accompanied by high emotion. What a Supervisor may consider as a small operational problem the employee considers as a personal life or death situation. It doesn’t take long for such problems to escalate. If a Supervisor doesn’t know how to recognize or fix problems, what can be solved as a mere miscommunication, can quickly turn into a costly lawsuit.

  • Because by the time such employee problems reach HR, complications and intractable positions have been established. How an employer handles such problems, can either create, limit or increase liability and also make the difference of keeping (or losing) good employees.

Areas Covered in the Webinar :
 

  • Basics of the Big Four of employment compliance in regards to COVID-19 — Title VII, FLSA, FMLA, ADA, including

  • Accommodations - work at home and COVID-19 requests.

  • Basics of wage and hour regarding remote workers, COVID-19 job responsibilities and lowering exempt salary levels.  

  • Recognizing harassment and discrimination

  • The new COVID-19, FFCRA leaves.

  • Handling performance problems blamed on COVID-19.

  • What to do if someone is struggling doing their job for whatever the reason – having a process.  

  • Safety and COVID-19.

  • The elements of documentation.

  • What to do with employee complaints.
     

Who will benefit:
Location Managers, Division Supervisors, Supervisors, Human Resources, Safety 

Presenter Teri Morning

Note : 
Recorded access is available for this topic. If you are interested, write to us at contactus@compliancefeed.com

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